Complete Guide to the Hawaiian Name Correction Policy for Travelers
Booking an airline ticket may seem like a straightforward task, but even a minor typo in your name can lead to major headaches. When flying with Hawaiian Airlines, it’s important to ensure your ticket matches your government-issued ID exactly. Fortunately, Hawaiian Airlines has a specific procedure in place to correct these errors. In this complete guide, we’ll walk you through the Hawaiian Name Correction Policy, how it works, when it's applicable, and what you need to do if your name is misspelled on a reservation.
What is the Hawaiian Name Correction Policy?
The Hawaiian Name Correction Policy refers to the airline’s official procedure that allows travelers to correct minor errors in the name listed on their airline ticket. This policy is designed to help passengers fix typos and spelling mistakes, so their ticket matches the identification they will use when traveling.
This is different from a name change, which would involve transferring a ticket to a different person or legally changing a passenger’s name due to marriage or legal reasons. Hawaiian Airlines does not allow name changes to another individual under the same ticket, but it does allow minor corrections under specific conditions.
Common Situations Covered by the Policy
The Hawaiian Name Correction Policy is typically applied in the following situations:
· Spelling errors in the first or last name (e.g., "Jhon" instead of "John")
· Reversed names (e.g., listing the last name first)
· Missing or extra letters
· Minor typographical errors
· Adding a middle name or initial to match ID (if required)
These corrections are intended for simple fixes. If the correction changes the passenger’s identity or appears to be a different person altogether, it will not be accepted under this policy.
How to Request a Name Correction
To take advantage of the Hawaiian Name Correction Policy, you’ll need to follow the airline’s official procedure. Here are the general steps to correct your name:
1. Contact Hawaiian Airlines Customer Service:
You can reach them at their reservations number or use their website’s contact options. Explain that you need a name correction and provide your booking reference number.
2. Submit Supporting Documents:
In some cases, you may be asked to provide a copy of your government-issued ID or passport to verify the correct spelling of your name.
3. Wait for Confirmation:
Hawaiian Airlines will review your request. If it falls within the allowed correction criteria, they will make the necessary changes and send you an updated itinerary.
4. Pay Applicable Fees (if any):
While most minor corrections are free if done within 24 hours of booking, changes made after this period might involve a small administrative fee. Fees may also vary depending on the type of ticket and how it was purchased (e.g., directly from Hawaiian Airlines vs. a third-party site).
Important Timeframes to Consider
· Within 24 hours of booking:
If you catch a name error within 24 hours of purchasing your ticket, you are usually eligible for a free correction under Hawaiian Airlines' risk-free cancellation and rebooking window.
· After 24 hours:
Corrections after this period may involve a fee and are subject to the airline’s discretion. Always act as quickly as possible when noticing an error.
Name Corrections vs. Name Changes
It’s important to understand the distinction between a name correction and a name change. Hawaiian Airlines does not allow tickets to be transferred to another individual under any circumstances. If the name on the ticket is completely different from your legal name, you may be required to cancel the ticket (subject to fare rules) and book a new one.
For legal name changes (due to marriage, divorce, etc.), passengers should contact the airline directly. In some cases, documentation (such as a marriage certificate or court order) will be required, and change fees may apply depending on the fare class and timing.
Booking Through Third-Party Sites
If you booked your ticket through an online travel agency (OTA) or third-party website, the process can be more complicated. Many times, these platforms have their own restrictions and may not allow direct corrections through Hawaiian Airlines. In this case, you will need to contact the agency directly to request the correction.
Tips to Avoid Name Correction Issues
· Always double-check your name before finalizing your booking.
· Use your full legal name as it appears on your ID or passport.
· Avoid using nicknames or abbreviations.
· Book directly through Hawaiian Airlines when possible to avoid third-party complications.
Final Thoughts
The Hawaiian Name Correction Policy offers a convenient way for travelers to correct minor mistakes in their booking without having to purchase a new ticket. However, time is of the essence, and knowing the process can save you stress and additional fees. Whether you're traveling for vacation, business, or family, ensuring your ticket matches your ID is essential for a smooth check-in experience.
If you ever find yourself in doubt, it’s always best to contact Hawaiian Airlines customer service directly to guide you through the correction process.
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