A Complete Guide to Aeromexico Name Change and Correction Rules
Mistakes in flight bookings are more common than you might think. Whether it’s a minor spelling error or a full name change due to legal reasons, getting your name corrected on a flight ticket is crucial to avoid travel complications. If you're flying with Aeromexico, it’s important to understand their policies and procedures around name changes. This complete guide will walk you through everything you need to know about the Aeromexico Name Change process, including the rules, fees, and how to make changes correctly.
Understanding the Aeromexico Name Change Policy
Aeromexico allows passengers to make name corrections and, in limited cases, full name changes. However, there are specific rules and conditions that apply. It's important to differentiate between a name correction (minor spelling fixes) and a name change (legal changes or complete change of passenger identity).
1. Minor Name Corrections
If your name is misspelled by one or two characters or letters are transposed, this falls under a minor correction. For example:
· "Jhon" instead of "John"
· "Smiht" instead of "Smith"
Aeromexico permits minor corrections on tickets as long as:
· The request matches the original passenger’s name.
· The correction does not involve transferring the ticket to someone else.
· The change is requested within the timeframe allowed before departure (usually at least 24 hours prior).
2. Legal Name Changes
If you've recently changed your name due to marriage, divorce, or other legal reasons, Aeromexico may allow a legal name change if proper documentation is provided. You'll typically need to submit:
· A government-issued photo ID or passport showing the correct name
· Legal documents such as a marriage certificate, divorce decree, or court order
In such cases, Aeromexico may allow a full name update without requiring you to cancel the booking and rebook under the correct name.
Rules and Restrictions for Name Changes
Here are some of the key rules to be aware of regarding the Aeromexico Name Change process:
· Not all fare types are eligible: Basic fares or heavily discounted promotional tickets may not allow name changes or may carry high fees.
· Ticket transfers are not allowed: You cannot transfer a ticket to an entirely different person, even if you're willing to pay a fee.
· Changes must match ID: The corrected name must exactly match your government-issued ID or passport.
· Changes must be done through official channels: All changes should be requested directly via the Aeromexico website, customer service line, or a verified travel agency.
How to Request a Name Change or Correction on Aeromexico
Here’s a step-by-step guide to updating your name on an Aeromexico booking:
Step 1: Contact Customer Support
Call Aeromexico customer service at +1-855-570-0146 or use their official website’s support chat to request a name correction.
Step 2: Provide Booking Information
You will need your booking reference (PNR), passport or ID details, and the name that needs to be corrected.
Step 3: Submit Documentation (if required)
For legal name changes, be prepared to provide legal proof like a marriage certificate or court document.
Step 4: Review Fees and Confirm Changes
Aeromexico may charge a fee depending on your fare class and the nature of the change. Once you confirm and pay (if required), you’ll receive a confirmation email with the updated details.
Aeromexico Name Change Fees
The fees for name changes vary based on the type of ticket and the change requested:
· Minor spelling corrections: Often free if requested within 24 hours of booking.
· Corrections after 24 hours: May incur a fee of $50–$150, depending on the fare and route.
· Legal name changes: Generally require a service fee and submission of documentation. Fees can range from $100–$200 depending on the case.
Note: These fees are subject to change, and Aeromexico may waive charges in specific situations, especially if the request is made early.
Tips to Avoid Name Change Issues
· Always double-check your booking before confirming your name on the ticket.
· Use the name exactly as it appears on your passport or ID used for travel.
· If booked through a third-party site, contact them directly to initiate changes—they may have their own rules or additional fees.
Final Thoughts
Navigating the Aeromexico Name Change process doesn’t have to be stressful if you know the rules and act early. Whether it's a minor spelling fix or a legal name update, Aeromexico provides options to correct your information with proper documentation. Just be sure to review your ticket carefully at the time of booking and address any issues as soon as possible to avoid last-minute hassles at the airport.
If you're facing name-related issues on your Aeromexico booking and need assistance, contact TopAirlineRules at +1-855-570-0146 for expert guidance.
